Case Study – Christus St. Vincent
Kevin Blanchard2020-10-05T08:51:52-04:00The Challenge-CSV completed an Epic EMR conversion thirteen months prior to the Pinnacle engagement where they modeled the design after a separate, larger hospital, within the healthcare system. As opposed to the 2-year design and 3-6-month stabilization that typically accompanies an EMR implementation, CSV received limited hands on training to learn the inherited EMR system. As a result, account flow within the system was not clearly understood, resulting in broken workflows, inaccurate [...]